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Just got my Innovative motor mounts in. Question.

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Old 07-22-2011, 06:04 PM
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Default Re: Just got my Innovative motor mounts in. Question.

Hmm. Then I wonder if I can just send back the 3-post mount to Innovative, exchange it for the 2-post. I've already emailed them; just waiting on a response. Just installed the passenger's side, and it was cake... as expected.
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Old 07-22-2011, 06:17 PM
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Default Re: Just got my Innovative motor mounts in. Question.

Originally Posted by backtoarms
Hmm. Then I wonder if I can just send back the 3-post mount to Innovative, exchange it for the 2-post. I've already emailed them; just waiting on a response. Just installed the passenger's side, and it was cake... as expected.
Any good retailer or vendor would be happy ro do that for you. However, if it was your blunder then they will likely move at their pace.

Hell, I messaged three Innovative vendors on H-T and never got a response from one. Messaged a Hasport vendor and got a response in two hours. I think that says something for the quality of Hasport, they don't let just anyone sell their stuff.
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Old 07-22-2011, 06:23 PM
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Default Re: Just got my Innovative motor mounts in. Question.

As I would hope so. However, I got these off of Ebay through an "authorized vendor," but I only paid $255 shipped for the kit. What kind of customer service should I expect. I usually always buy off Ebay, but I buy name brand stuff.
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Old 07-22-2011, 06:28 PM
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Default Re: Just got my Innovative motor mounts in. Question.

Originally Posted by backtoarms
However, I got these off of Ebay through an "authorized vendor,"

In that case, good luck...
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Old 07-22-2011, 06:44 PM
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Default Re: Just got my Innovative motor mounts in. Question.

Exactly. But, my only motive was their price and they are brand new.
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Old 07-22-2011, 06:51 PM
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Default Re: Just got my Innovative motor mounts in. Question.

Originally Posted by backtoarms
As I would hope so. However, I got these off of Ebay through an "authorized vendor," but I only paid $255 shipped for the kit. What kind of customer service should I expect. I usually always buy off Ebay, but I buy name brand stuff.
You can get them for that price, and even cheaper (I've seen $247) on H-T.
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Old 07-23-2011, 05:08 AM
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Default Re: Just got my Innovative motor mounts in. Question.

Well, good news: they emailed me back and said that if I mail it back to California, with the tracking number, based on the condition of the item (obviously brand new), they'll issue me an exchange/refund.
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Old 07-23-2011, 05:29 AM
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Default Re: Just got my Innovative motor mounts in. Question.

Actually, I wonder if it'd be possible to go to a junkyard and find a three post bracket and mount it to my engine, so that I can use my three post mount. Thoughts?
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Old 07-23-2011, 06:19 AM
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Default Re: Just got my Innovative motor mounts in. Question.

Originally Posted by backtoarms
Actually, I wonder if it'd be possible to go to a junkyard and find a three post bracket and mount it to my engine, so that I can use my three post mount. Thoughts?
I would actually do that. Shouldn't be too hard to do. I'm sure someone even has one laying around. I know I have had a few over the years. I personally like hasport a lot better. Bought a set of innovative 2 years ago, and within 500 miles, the rear mount started coming apart. Saw chunks of the urethane, big chunks, ive had 2 sets of hasports and never had an issue.
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Old 07-23-2011, 09:01 AM
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Default Re: Just got my Innovative motor mounts in. Question.

I guess my biggest concern is, I wonder if the 3 post and 2 post brackets are interchangeable, so that I don't have to send mine back for the 2 post mount.
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